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What makes First Citizens Bank such a great place to build a career? The same thing that makes it such a great place to do business - people like you. We believe that those who succeed with the First Citizens team share our values of integrity, service excellence and stability.
We are committed to maintaining a culture of diversity that reflects the communities in which we live and do business. Our goal is to create a working environment that promotes and encourages our associates to take full advantage of opportunities to engage with our customers, community and company.
As part of our diversity mission, we are focusing on the following areas:
- Leadership Commitment
- Workforce Representation
- Associate Awareness
- Targeted Business Development
- Supplier Diversity Program
- Corporate Citizenship
- Internal Associate Programs
Our Values
At First Citizens Bank, we strive every day to help our clients achieve a lifetime of success - and we believe our core values are critical in achieving this vision.
What Our Values Mean for You
Integrity has driven the way we do business for over a century. That means we focus on the needs of each individual customer, and we put those needs first. Gaining your trust is the first step in establishing a successful, lifelong financial partnership - so we do what we say we'll do and work every day to exceed your expectations.
Stability means you can feel confident in extending your trust to First Citizens. Our top priority is the safety and soundness of our business and the assets in our care. A century of experience and resource management has given us a long-term perspective that is invaluable in our industry. Your goals and dreams - and your family's future - deserve a rock-solid foundation built on this hard-won knowledge and know-how. Our goal? You will be so pleased with our services that you will recommend us to your friends, neighbors, children and grandchildren. Yes - we plan to be here for your grandchildren.
Service Excellence, with the emphasis on excellence, guides every phone call, branch interaction or other communication with First Citizens. You can - and should - expect accuracy, responsiveness, courtesy and a true financial partnership. We are passionate about educating and informing our clients about the choices we offer that enable you to succeed.
Who We Care About
Our Clients - Our clients' satisfaction is fundamental to everything we do. By genuinely understanding your needs and providing services and products of value, we strive to empower you to realize your goals and achieve success.
Our Associates - Our associates are the source of our vitality, and we honor and celebrate their diversity and individual gifts. We are committed to attracting and retaining talented people. We support our associates in developing their fullest potential in an environment that promotes collaboration, innovation and productivity.
Our Community - We are passionate about making a difference in the communities we serve and call home. We recognize the value of investing our time, money and expertise in service to nonprofit associations and other key organizations.
Our Shareholders - We recognize that the first step in serving our clients is maintaining the solidity of First Citizens. We carefully balance risk and return, rigorously manage costs and continuously look for ways to improve.
Benefits
Because we believe our associates - their talents and their efforts - are one of the most valuable resources we have, we offer one of the most comprehensive benefits plans in the financial services industry.
Medical, Dental and Vision Coverage
- Associates may choose to participate in various plan options
- Coverage for dependents is available
- Associate premiums can be paid pre-tax
Disability Benefits
- Coverage is available for both short-term and long term disability protection
- Provides monthly income in case of a disability
Long-Term Care Insurance
- Coverage available to associates and family members
- Plan covers costs of nursing homes, assisted living facilities and home health care services
- Choose from multiple plan designs
401(k) Plan
- Associates may contribute up to 100 percent of pay not to exceed IRS maximum
- Eligible to participate the first of the month following 1 full month of employment
- "Catch-up" contributions are allowed
- Bank matches first 6 percent of associate contributions at 100 percent (after 1 year of service)
- Bank automatically contributes 3 percent of your annual compensation at year end (after 1 year of service)
- Associate may choose from numerous investment fund options
- Qualified rollovers are accepted
Basic Life Insurance
- 1-time annual salary provided by the bank
Dependent Life Insurance
- Spouse and dependent child coverage available
Supplemental Life Insurance
- Additional life insurance available to associates for up to 4 times annual base salary, subject to limitations
Basic Accidental Death & Dismemberment (AD&D)
- 1-time annual salary provided by the bank
Supplemental Accident Death & Dismemberment (AD&D) Insurance
- Additional AD&D insurance available for associates and dependents
Travel Accident Insurance
- Coverage provided by the bank when traveling on Bank business
Health Care Flexible Spending Account
- Option to contribute on a pre-tax basis
- Weekly reimbursement of eligible health care expenses paid to associates from the account
Dependent Care Flexible Spending Account
- Option to contribute on a pre-tax basis
- Monthly reimbursement of eligible dependent day care expenses paid to associates from the account
Paid Time Off & Holidays
- Paid Time Off based on length of service and job classification
- Holidays based on the Federal Reserve schedule
Employee Assistance Program
- Confidential counseling assistance and information resources for associates and their families
- Assistance with concerns relating to childcare, eldercare, legal matters, financial topics, etc.
Associate Banking
- Variety of discounts and services available to associates
Inside First Citizens Bank
It's an Amazing Experience.
When you build your career with us, you'll discover a work environment that brings out your very best. If you take the initiative, your talent can take you places at First Citizens Bank.
People Bank with People.
That's why we take your success so seriously. At First Citizens Bank, we want you to enjoy what you do. We want you to share your ideas. And we want you to grow right along with us. That's why our culture is so focused on helping you reach your most ambitious goals.
Here Teamwork Is More Than a Buzzword.
Our associates are willing to help wherever and however they can. You also have a voice in what we do - a voice that is respected throughout our organization. After all, our business is based on building relationships - with our clients and our associates.
Take a closer look at our commitment to diversity and to our communities. You'll quickly see that working at First Citizens Bank is one career that is truly rewarding.
Diversity
We are committed to maintaining a culture of diversity that reflects the communities in which we live and do business. Our goal is to create a working environment that promotes and encourages our associates to take full advantage of opportunities to engage with our customers, community and company.
As part of our diversity mission, we are focusing on the following areas:
- Leadership Commitment
- Workforce Representation
- Associate Awareness
- Targeted Business Development
- Supplier Diversity Program
- Corporate Citizenship
- Internal Associate Programs